Outline

Collaborative assistance for operational and learning processes in companies by means of mobile and interactive multimedia applications

Starting with predecessing research projects at the university of Passau a multimedia-based Knowledge Management System for creating, viewing and managing interactive instructional videos has been developed that can be embedded directly into intra- and inter-company business processes.

It enables each member of the targeted audience(s) of each individual video (members of staff, customers, etc.) to conduct technical or motoric tasks quickly and accurately.
By means of several collaboration functions each user can record and report issues on-the-spot to foster discussion, query existing instructions to already solved problems, or receive different approaches to possible solutions from other users.
The content can be extended or adapted with (new) content at run-time.
Due to the richness of possible content, the medium hypervideo is highly applicable for various realistic use cases that involve transfer of knowledge (see application scenarios of our partner companies: 1st cycle, 2nd cycle).

Project partner	-
Media	Reuse of existing YouTube videos
Functionality	new web producer as Chrome-Plugin video scene cut accurate to the minute Online platform for exported hypervideos Video tutorial

Project partner	Micro-Epsilon GmbH
Media	In-house production
Functionality	Branching video nodes Search function Expandable TOC Seperately expandable annotation areas Picture annotations RichText annotations PDF annotations comment function/ user annotations

Project partner	clinic Prof. Schedel
Media	In-house production
Functionality	Branching video nodes Search function User statistics Expandable TOC Seperately expandable annotation areas Picture annotations RichText annotations

Key objective to the validation project at hand is to offer a cost efficient, multimedia-based knowledge transfer system for small and medium-sized enterprises (SME) that can be adapted to the unique needs of these companies, ensuring compliance to data protection requirements and employees' co-determination (German "Betriebsverfassungsrecht").

The possibilitiy of economical exploitation will be reviewed in three application scenarios:

supporting the company knowlege management (business-to-employee and business-to-business)
for consumer-oriented knowledge management (business-to-consumer)
as a crowdsourcing platform for knowledge transfer throughout the world wide web (consumer-to-consumer)

If successful, new services and software products will be created which can sustainably increase the knowledge management efficieny in SMEs and are flexible enough to adapt to the requirements of diffferent ranges of use. All in all, companies using the system can improve both their work flows and competitiveness.

Once the project is finalised, the technology will be commercialized either by software licensing or by establishing a spin-off.

project leader	Prof. Dr. Michael Granitzer
involved chairs and facultie	Chair of Media Informatics (Department of Informatics and Mathematics) Chair of Public Law, IT Law, and Legal Informatics (Faculty of Law) Chair of Computer-mediated Communication (Faculty of Arts and Humanities) Chair of Distributed Information Systems (Department of Informatics and Mathematics) Chair of Information Systems II (Faculty of Business and Economics)
Duration	September 1 2013 - August 31 2016
sponsor	Federal Ministry of Eduction an Research
funding programme	Validating the InnovationPotential of Scientific Research (VIP)
funding code	03V0633